Terms & Conditions
This website is managed by Rees Cowne, the sole proprietor of Fret Buzz Music. Throughout the site, terms such as "we", "us", and "our" refer to Rees Cowne and Fret Buzz Music. By using this website, including all information, tools, and services available on it, you agree to comply with and be bound by the following terms and conditions. These terms govern your access to and use of the website, as well as any purchases or interactions you have with Fret Buzz Music.
Definitions and Interpretation
1. In these Terms & Conditions, the following definitions apply:
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“Service”: Refers to the website's functionality, including browsing, purchasing items, and interacting with content or services provided by Fret Buzz Music.
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“Terms”: Refers to these Terms & Conditions.
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“We”, “Us”, “Our”: Refers to Rees Cowne and Fret Buzz Music.
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“User”, “You”, “Your”: Refers to any individual or entity accessing the website.
2. These Terms apply to all users of the website, including browsers, vendors, customers, merchants, and contributors of content.
3. By accessing or using this website, you agree to these Terms. If you do not agree with any part of these Terms, you should discontinue use of the website immediately.
General Conditions
4. We reserve the right to deny service to anyone for any reason at any time.
5. You agree not to replicate, duplicate, copy, sell, resell, or exploit any part of the Service or access to the Service without explicit written consent from us.
6. Any headings in these Terms are for convenience only and do not affect their interpretation.
Accuracy, Completeness, and Timeliness of Information
7. The information provided on this website is intended for general information purposes only. We are not responsible if the information on this site is inaccurate, incomplete, or outdated. Any reliance on the information on this website is at your own risk.
8. We may modify the contents of this site at any time without notice but have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.
Modifications to the Service and Prices
9. Prices for our products are subject to change without notice.
10.We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice.
11. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.
Products or Services
12. Certain products or services may be available exclusively online through the website. These items may have limited quantities and are subject to return or exchange only as per our Returns Policy.
13. We strive to display the colours and images of our products as accurately as possible. However, we cannot guarantee that your monitor’s display of any color will be precise.
14. We reserve the right to limit sales of our products or services to any individual, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
15. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.
Accuracy of Billing and Account Information
16. We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order.
17. You agree to provide current, complete, and accurate purchase and account information for all transactions made through our site. You must update your information promptly to ensure we can complete your transactions and contact you as necessary.
18. Please review our Returns Policy (points 19-27 below) for more details.
Returns Policy
19. We take great care to accurately describe each item and provide detailed imagery to give you a clear understanding of its condition.
20. All items included within a sale (e.g., cases, certificates, accessories) will be detailed in the description or shown in the photographs if included.
21. This Returns Policy applies exclusively to items purchased online. Returns are not accepted for items viewed and inspected in person.
22. Damaged Items: If an item is damaged during transit, you must notify us within 48 hours of delivery. The item should be returned immediately using a tracked service, fully protected in the original packaging. Refunds will be issued minus any import or tax duties incurred if the sale was international.
23. Standard Returns: Items purchased online can be returned within 14 days of the original purchase date, provided they are returned in identical condition. The buyer is responsible for all postage costs (both ways) and any associated fees (e.g., import duties).
24. Items must be returned in the condition they were sold. We reserve the right to refuse a return or charge compensation if:
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The item shows signs of wear, damage, or alteration.
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The item is missing components, accessories, or packaging that was included when sold.
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The item is returned without prior notification.
25. Refunds for outright purchases will be issued via the original payment method. If a purchase involved a trade-in, the item can only be exchanged for another item in stock.
26. Please Note: PayPal does not refund transaction fees for sales or returns. If you choose PayPal for payment, the 3% PayPal fee will be deducted from any refund. We recommend using credit card payments where possible.
27. All trades and part-exchanges are final. We cannot return any item that has been traded in or sold to us.
Third-Party Links and Tools
28. We may provide access to third-party tools and links over which we have no control. You acknowledge that we provide such access "as is" and "as available" without any warranties or conditions.
29. We are not liable for any damages related to the purchase or use of goods, services, or content from third-party websites linked from our site.
User Comments, Feedback, and Other Submissions
30. If you submit comments, suggestions, or other materials to us, either upon our request or voluntarily, you agree that we may use them without restriction.
31.We may, but are not obligated to, monitor or remove content that we determine to be unlawful, offensive, or otherwise objectionable.
32. You agree that your comments will not violate any rights of any third party, including copyright, trademark, privacy, or other personal or proprietary rights.
Personal Information
33. Your submission of personal information through our store is governed by our Privacy Policy. Please review our Privacy Policy for more information.
Errors, Inaccuracies, and Omissions
34. Occasionally, there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, and availability.
35. We reserve the right to correct any errors or omissions and to change or update information at any time without prior notice.
Prohibited Uses
36. In addition to other prohibitions as outlined in these Terms, you are prohibited from using the site or its content for any unlawful purposes or activities that infringe on our intellectual property rights or those of others.
Disclaimer of Warranties; Limitation of Liability
37. We do not guarantee that your use of our Service will be uninterrupted, timely, or error-free. The Service and all products provided through it are delivered "as is" and "as available" without any representations, warranties, or conditions of any kind.
Indemnification
38. You agree to indemnify and hold harmless Rees Cowne and Fret Buzz Music from any claim arising from your breach of these Terms or your violation of any law or rights of a third party.
Severability
39. If any provision of these Terms is found to be invalid or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms.
Governing Law
40. These Terms & Conditions are governed by and construed in accordance with the laws of the United Kingdom.
Changes to Terms & Conditions
41. We reserve the right to modify these Terms at any time. Changes will be posted on this page, and it is your responsibility to review them regularly. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.
Contact Information
42. If you have any questions about these Terms & Conditions, please contact us at fretbuzzlondon@gmail.com.